Meet our Bilingual Team

Welcome to Horse Heaven Hills Pet Urgent Care, where we prioritize inclusivity and accessibility in veterinary care for all members of our community. we go the extra mile to ensure a fully Spanish-speaking experience for our clients. We offer Spanish-speaking appointments, where clients can communicate with our staff in Spanish throughout their entire visit.

Beyond our clinic walls, we are actively involved in the Hispanic community, participating in events and initiatives to foster meaningful connections and support. Our ultimate goal is to break the language barrier and create a warm, welcoming environment where every member of our community feels valued and understood.

Experience the difference of compassionate, bilingual veterinary care at Horse Heaven Hills Pet Urgent Care. Your pet's well-being is our top priority, and we're here to serve you in the language you're most comfortable with.

Meet our dedicated Bilingual Spanish Team, consisting of seven compassionate individuals who strive to break down language barriers and provide exceptional service to our Spanish-speaking clients

1. Dr. Ott - Fluent Spanish-Speaking Doctor: Dr. Ott brings expertise and fluency in Spanish, ensuring effective communication and understanding between our veterinary team and Spanish-speaking pet owners.

2. Dr. Brenner - Trilingual Doctor: Dr. Brenner is fluent in English, Spanish, and Portuguese, facilitating seamless communication with a diverse range of clients.

3. Licensed Veterinary Technician: Our licensed veterinary technician provides essential support in patient care and client communication, contributing to our mission of inclusivity.

4. Veterinary Assistants (x3): Our team of veterinary assistants offers invaluable assistance in various aspects of pet care, ensuring a smooth and efficient experience for both pets and their owners.

5. Customer Service Representatives (x2): Our bilingual customer service representatives are dedicated to providing friendly and helpful assistance to all clients, ensuring a positive experience from the moment they walk through our doors.